Accessibility Statement

AIA Simplified is committed to ensuring that our website and platform are accessible to all users, including those with disabilities. We design and build our products with accessibility in mind and work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

1. Our Commitment

We believe that digital tools used in government compliance contexts must be accessible to everyone who needs to use them. Our platform is intended for use by federal institutions and their staff across a wide range of roles and abilities.

We aim to meet or exceed the requirements of the Standard on Web Accessibility published by the Treasury Board of Canada Secretariat, which references WCAG 2.0 Level AA as the baseline standard for Government of Canada web properties.

2. Standards We Target

• WCAG 2.1 Level AA — our target for all new development and significant updates to aia-simplified.com.
• Keyboard navigability — all interactive elements are operable via keyboard without requiring a mouse.
• Screen reader compatibility — we use semantic HTML, ARIA roles and labels, and descriptive text alternatives for non-text content.
• Colour contrast — text and interactive elements meet or exceed the WCAG minimum contrast ratios.
• Resizable text — content remains readable and functional at up to 200% zoom without loss of content or functionality.

3. Known Limitations

We are aware that some areas of the platform may not yet fully meet WCAG 2.1 Level AA. Known areas under active improvement include complex data tables within the assessment interface and certain dynamic form interactions in the app. We are actively working to address these.

4. Requesting Accessible Formats or Accommodations

If you encounter an accessibility barrier or require content in an alternative format, please contact us. We will work to provide the information or functionality you need in an accessible way.

4.1 Response Time

We aim to respond to accessibility requests within five business days.

5. Feedback and Contact

To report an accessibility issue or request an accommodation:
AIA Simplified — Accessibility
Email: accessibility@aia-simplified.com
Website: aia-simplified.com

Your feedback helps us improve. We review all accessibility reports and prioritize fixes based on severity and breadth of impact.

6. Third-Party Content

Some content or functionality on our site may be provided by third parties. We work with vendors who share our commitment to accessibility, but we cannot guarantee the accessibility of all third-party content.

7. Related Policies

For information about privacy, see our Privacy Policy. For security practices, see our Security Practices page.